How to Choose the Right TMS Software for Your Business

6 minutes read

Navigating the complexities of freight logistics demands expertise and the proper set of tools. TMS software is one tool that has increasingly become indispensable in freight logistics. However, not all TMS software solutions are created equal. 

Choosing the ideal one for your organization can be a complex task. This guide aims to simplify that process by breaking down what Transportation Management Systems (TMS) software is, why it’s vital in the freight and logistics industry, and how to choose the right cloud-based solution for your specific needs.

What Is Transportation Management Software?

Transportation Management Systems (TMS) Software is a cloud-based logistics platform that simplifies and helps automate your supply chain management by integrating various functionalities. These functionalities include order management, route optimization, and freight audits into a streamlined, single system.

Why TMS Software Is Crucial for Freight Transport Logistics

The adoption of TMS software in the freight and logistics sector has seen a significant uptick due to its numerous benefits beyond merely saving costs. Here are some compelling reasons why it’s an indispensable tool:

  • Enhanced Visibility: Provides end-to-end, real-time visibility into the supply chain.
  • Customer Satisfaction: Ensures timely deliveries and transparent communication, increasing customer satisfaction.
  • Data-Driven Decision-Making: Features analytics and reporting functionalities for making more informed choices.
  • Sustainability: Contributes to reducing the carbon footprint, offering a more sustainable approach to supply chain management.
  • Scalability: Adapts to increased loads and routes efficiently.
  • Competitive Advantage: Provides speed and agility via access to comprehensive data and market insights, resulting in a competitive edge.

Factors to Consider When Selecting TMS Software

Selecting the right cloud-based TMS software involves a multifaceted approach. Here are some key factors to consider:

Features and Functionality

Ensure the TMS software offers the functionality you need for transportation management tasks.

Ease of Integration

Verify that you can seamlessly integrate the TMS software into your ERP, WMS, or other systems.


Consider all pricing components, including subscription fees, setup costs, and potential third-party integrations.

Vendor Reputation

Always read reviews and seek recommendations from industry peers or providers to gauge the reputation of TMS software vendors.


Select a TMS solution that offers flexibility and scalability as your logistics services expand.

Essential Features to Look for in TMS Software

Choosing a comprehensive TMS software solution goes beyond price comparison. Here are some of the must-have features:

Route Planning and Optimization

Select a TMS software that leverages real-time data and analytics for efficient route optimization. This feature is crucial for reducing fuel costs and ensuring on-time deliveries.

Freight Matching

Cutting-edge TMS software should be able to match freight loads with the most suitable carriers efficiently. This functionality helps eliminate empty backhauls and reduces operational costs.

Inventory Management

Select a TMS solution that offers real-time inventory management capabilities. This feature aids in reducing storage costs and lead times while enhancing customer satisfaction.

Analytics and Reporting

Robust analytics and reporting features are non-negotiable because they enable you to measure various performance metrics, offering insights for data-driven decision-making.

Customer Portal

A customer portal is invaluable in today’s digital era. It lets clients track shipments, view invoices, and get real-time updates, boosting customer satisfaction and streamlining your team’s workflow.

Multimodal Capabilities

If your logistics services require multimodal transportation—e.g., rail, truck, and sea—ensure that the transportation management software you choose supports this functionality for an effortless transition between modes.

Third-Party Integrations

Integrating with third-party systems like ERP or WMS can significantly expand the capabilities of your software solution. Verify that the platform supports these essential integrations.

Security Features

Security is paramount, given the critical data the transportation management software processes. Look for secure login, encrypted data storage, and regular security audits.

User-Friendly Interface

An intuitive, user-friendly interface is vital, as your team will interact with the software’s interface daily. It should enhance, not impede, your existing workflow.

Flexibility and Scalability

As your business scales, your transportation management solution should adapt to increased routes, additional transportation modes, and a growing user base.

Focusing on these essential features and functionalities enables you to make a more informed and efficient decision when selecting a transportation management solution that aligns with your freight logistics needs.

Use This Process for Selecting the Right TMS Software

1. Evaluate the User Experience and Training Provided

An efficient interface with real-time visibility and a low learning curve can significantly streamline how quickly your team adapts to the new transportation management solution. Also, inquire about the level of training and customer support the provider offers.

2. Review Budgetary Considerations

While TMS software can save operational costs, don’t overlook the initial pricing and ongoing maintenance. Consider not just the upfront cost but also ongoing maintenance and update fees. Some solutions offer subscription models that may align better with your budget.

3. Read the Reviews and Seek Recommendations

Peer recommendations from other shippers or providers can offer invaluable insights into a software’s performance, reliability, and customer satisfaction. Online reviews, testimonials, and case studies can show a more comprehensive picture of what to expect.

4. Take a Test Drive

Many vendors offer demos or free trials of their software. Use this opportunity to test real-time visibility features, evaluate the software’s functionality, and gauge the system’s responsiveness and speed. It’s also an excellent time to assess customer service response times and the quality of technical support.

TMS Software Vendor Evaluation Checklist

When evaluating potential vendors, consider asking the following questions:

  • Customization: Can the TMS system be tailored to suit your specific logistics and freight needs?
  • Support: What level of customer service and technical support does the vendor provide?
  • Updates and Upgrades: Are software updates and new feature releases included in the package?
  • Training: Is comprehensive training available for your team?
  • Hidden Fees: Are there any undisclosed costs you should be aware of?

Tips for Successful TMS Software Implementation

Successfully implementing your chosen TMS software requires planning and attention to detail. Here are some best practices:

  • Involve Stakeholders: Engage key stakeholders in the decision-making process early on.
  • System Testing: Thoroughly test the system to identify any issues before rolling it out fully.
  • Staff Training: Ensure your team is adequately trained to operate the software efficiently.
  • Data Migration: Verify the accuracy and completeness of all data being transferred to the new system.

Why Nolan & Cunnings’ TMS Software Stands Out

If you’re searching for a dependable transportation management solution that aligns with your business objectives and can scale as you grow, Nolan & Cunnings offers an ideal solution. Here’s why:

  • Comprehensive Features: Our TMS software comes loaded with a full suite of essential features, from sophisticated route planning to seamless third-party integrations, making logistics management a breeze.
  • Robust Analytics and Reporting: Customize your analytics and reporting to suit your unique needs. This flexibility enables easy performance tracking and data-driven decision-making.
  • Exceptional Customer Portal: Our state-of-the-art portal enhances transparency, streamlines communication, and elevates customer satisfaction.
  • Industry-Leading Security: With a focus on robust data security measures, including secure logins, encrypted data storage, and frequent security audits, we prioritize protecting your critical information.
  • Easy Third-Party Integrations: We designed our TMS software to integrate seamlessly with existing ERP and WMS systems, offering unparalleled flexibility.
  • Flexibility and Scalability: Our software’s modular architecture can effortlessly accommodate your business growth, from managing additional routes to integrating new transportation modes.

Transportation Management Software Is No Longer Just a Nice to Have

TMS software is now an operational imperative for businesses in freight logistics. It streamlines operations, enhances customer satisfaction, and offers robust analytics for better decision-making.

Selecting the right TMS software involves considering features, cost, and vendor reputation. Making an informed choice can contribute to your company’s bottom line and building a sustainable and competitive business.

Seeking a new TMS software to help manage freight transport and logistics in your business? Contact Nolan & Cunnings today and schedule a free demo of our LiveConnect TMS software and find out what it can do for your business.

Schedule your free TMS software demo by clicking here.