Optimize your shipping operations and reduce costs with our comprehensive freight bill audit solutions. From unexpected overcharges to payment delays, we provide precision and accuracy in navigating the complexities of freight spend management.
Our services provide more than just savings on freight spend. We can improve and enhance your entire process. By pinpointing areas for improvement through meticulous freight audit and payment analysis and tailored strategies, we reduce costs and streamline your operations for heightened efficiency and competitiveness.
Our clients typically realize a notable annual cost avoidance of 3%–5% of their total freight spend. Through our comprehensive freight invoice audit, precise charge analysis, and strategic optimizations, this percentage translates into substantial savings that can be reinvested into your business.
Nolan & Cunnings has set the gold standard in freight bill auditing for over a century. We combine deep industry expertise with technological innovations to offer unmatched auditing solutions for both LTL and FTL freight.
We tailor our approach to fit your unique needs, offering dedicated account management and personalized service from the first stop to the last mile.
Our transparent operations and No Gain Share policy prioritize your savings, uncovering cost-saving opportunities through detailed shipment analysis.
Utilizing our state-of-the-art Advanced Rate Engine, we ensure the most accurate rate checks and optimal value from your shipping and logistics operations.
Allocate shipping costs correctly and maintain precise financial records.
Track every invoice, ensuring timely payments and accurate billing.
Access real-time data and industry trends for informed decision-making.
Secure, round-the-clock access to your freight management data.
We accept invoices in whatever format works best for you and your carriers. Paper and manual invoices are typically received via email (and, in some cases, US Mail or small parcel). Electronic invoices can be sent as x12 EDI, XML, flat files, spreadsheets, or other agreed formats.
For EDI invoices that don’t need extra approvals or documentation, our processing time from receipt to being ready for inclusion on a funds request is typically less than one calendar week.
Invoice images and captured data are generally available for viewing in our system within 24 hours of receipt by Nolan & Cunnings.
Yes. We store images of all invoices received via email or paper, along with supporting documents. You can view them one by one using our freight bill inquiry tool or download them for your own records and analysis.
All invoice images are available through our secure website. Authorized users can log in at any time to view, search, and download images and related documentation.
Clients and carriers have 24/7, real-time access to invoice status and details through our online portal. You can research bills individually or in bulk with Excel-based tools, review and resolve exceptions, and monitor payment status—all in one place.
From trucking (LTL or full truckload) to ocean, air, rail, and parcel, we have expertise that spans all modes of transportation, ensuring reliable and efficient logistics solutions. Let us help you effortlessly integrate with your preferred carriers, gain real-time visibility into shipment status, and improve your transport efficiency.
LTL Auditing
Ground Freight Audit
Ocean & Air Freight Audit
Small Parcel Audit
As part of our data capture process, we collect all charges at a detailed level and verify that they were requested by you and billed correctly by the carrier. Every charge on every invoice is audited before payment. Audit rules and tolerances are tailored to each client during implementation.
We audit every charge on every invoice against your contracted pricing. That includes base rates, discounts, fuel, minimums, and accessorials. Our pricing model is simple—one price for a full audit—so you don’t have to choose among multiple verification levels or fee tiers.
We audit every accessorial charge on every invoice to confirm the service was authorized and the rate matches your agreement or the carrier’s tariff rules. This ensures you only pay for valid, correctly priced accessorials.
We use a robust duplicate-checking algorithm that looks at thirteen different data points—including client ID, carrier, invoice/pro number, BOL, origin, destination, and shipment date—to flag and stop duplicate invoices before they’re processed or paid.
When we detect an overcharge with contracted pricing on file, we short-pay the invoice to the correct amount and apply a reason code. Carriers are notified by email with full details, and the adjustment is stored in the record for you or the carrier to review in the portal at any time.
A freight bill audit is a meticulous review of shipping invoices to ensure accuracy, identify discrepancies, and eliminate overcharges. It’s crucial for preventing financial leakage, improving cost control, and maintaining transparency in shipping expenses across all freight types.
Freight payment processing streamlines invoice payments, ensuring timely and accurate carrier payments. This approach fosters positive carrier relationships and enhances overall supply chain efficiency with diverse payment options to suit your business needs.
Yes, our Freight Payment System is designed to manage a wide range of freight types and complexities, including LTL, FTL, specialized equipment, and parcel shipments. Features like General Ledger coding and comprehensive freight invoice management cater to diverse requirements.
Freight accounting involves accurate allocation of shipping costs to appropriate accounts, enabling effective budgeting and cost analysis. Our detailed General Ledger coding ensures proper categorization of shipping expenses, leading to better financial insights and decision-making.
We track the entire lifecycle of every invoice — from shipment date to carrier billing, invoice receipt, time in our work queue, any client/carrier approvals, funds requests, funding, and final payment. Each step is timestamped so you have full visibility into cycle time and bottlenecks.
For both electronic and paper invoices, our full business rules and audit process is typically completed and ready for inclusion in your funds request within one business week, unless an invoice needs to be returned for additional approvals or documentation.
Invoices that need review, approval, or more information are routed to our exception management portal. Your designated contacts can see all images, data, and exception details in one place, respond directly online, and move invoices forward. Carriers receive email notifications when additional documentation is required, and we use portal safeguards to prevent duplicate submissions and keep payments moving.
If an invoice fails a business rule or audit check, your dedicated account team is alerted to investigate and resolve it. When possible, we resolve issues internally. If not, the invoice is routed to either the client or carrier exception portal with a daily email explaining the issue and requesting action.
For rate discrepancies where we have contracted pricing, we simply short-pay to the agreed rate and document the adjustment. If no rate is on file, the invoice follows the exception portal process until it is resolved.
With over 60 years in the freight bill audit and payment industry, Nolan & Cunnings prioritizes transparency and efficiency. We apply received funds and make carrier payments within 48 hours, ensuring a smooth freight payment experience that aligns with your needs and values.
Partner with Nolan & Cunnings for a freight payment experience that aligns with your needs and values. Our commitment to speed, transparency, and flexibility ensures your business runs smoothly while building trusting relationships with carriers.
Schedule a consultation with our team to discuss your specific needs and explore how Nolan & Cunnings can optimize your shipping costs.
